FAQ: The Active Searches page worked for me at one time, but now it does not work.
What should I do?

Sometimes the cookie that stores your information has become corrupted. This can happen for various reasons. As a result, the Active Searches page may stop working.

Tthe solution -- if this is the problem -- is to delete the cookie and start over. To do this, go to the Delete Cookie page. Click on "Yes" that you want to delete the cookie shown. After you get the confirmation, go back to the Active Searches page to see if things work.

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