FAQ: How do I delete the FamilyTreeSearcher cookie?
The reason you would want to delete the FamilyTreeSearcher cookie is because it has become corrupted. When a cookie is corrupted, all sorts of strange things can occur. Unfortunately, the solution -- if this is the problem -- is to delete the cookie and start over. To do this, go to the Delete Cookie page. Click on "Yes" that you want to delete the cookie shown. After you get the confirmation, go back to the Active Searches page to see if things work.